Quick take: Quick start, two common fixes, then post your file for real-time help.
Game plan:
Watch the course (included): Go to My Account, log in, and watch “How to Be Successful…”. It answers 99.9% of the “stuck” moments.
Quick-start workflow: RGB / 8-bit, 300 ppi at full print size (W×H). Unlock the background so it’s Layer 0 and keep it to one raster layer.
Rasterize first: Don’t work on Smart Objects or layers with live effects. Right-click → Rasterize Layer. If you used effects, merge them into the layer so you’re editing pixels.
Two fast fixes:
“Select” error →
/fix-command-select-not-available-photoshopLevels greyed out →
/levels-not-working-photoshop
Hands-on help (fastest): Post your image, shirt color, and goal in the FB group:
Screen Print → https://www.facebook.com/groups/actionseps
DTF/DTG (DTX) → https://www.facebook.com/groups/actionsepsdtx
Films/Halftones (ActionRIP™) → https://www.facebook.com/groups/actionrip
(Use the password in “Welcome & Joining the Community” inside your course.)
Support scope: Email support@actionseps.com for billing/access only (Mon–Fri, 9–5 CST). Production troubleshooting in the FB groups so you get faster support.